Privacy Policy

Last updated: May 2026

1. Who We Are

DURAWORKS LIMITED ("we", "us", "our") is a company registered in England and Wales, company number 17211030, with its registered office at 128 City Road, London, United Kingdom, EC1V 2NX. We are the data controller for the personal data collected through this website.

2. What Data We Collect

We may collect the following personal data when you submit a form on our website:

• First name and last name
• Email address
• Phone number (if voluntarily provided)
• Any message or enquiry you choose to send us
• The date and time of your submission

We also collect non-personal technical data such as browser type, device type, and pages visited, via cookies and similar technologies (see Section 6).

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide you with access to our free educational course materials
• To respond to enquiries submitted via our contact form
• To send you relevant educational updates (where you have consented)
• To improve our website and educational content
• To comply with any legal obligations

4. Legal Basis for Processing

We process your personal data on the basis of:

• Consent — when you submit a form, you consent to us processing your data for the purposes described above.
• Legitimate interests — to operate and improve our educational service.
• Legal obligation — where we are required to retain certain records by law.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically held for up to 24 months. You may request deletion at any time (see Section 8).

6. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use:

• Essential cookies: Required for the website to function correctly (e.g., storing your cookie preference).
• Analytics cookies: Help us understand how visitors interact with our site (anonymised data only).

You can accept or decline non-essential cookies via the banner displayed on your first visit. You can also manage cookies through your browser settings. Note that disabling cookies may affect your experience on this website.

7. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share your data with trusted service providers who assist us in operating this website, subject to strict confidentiality agreements. We may also disclose data if required by law or a lawful authority.

8. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time (without affecting prior processing)
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us via our Contact page.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

11. Contact Us

For any privacy-related queries, please contact: DURAWORKS LIMITED, 128 City Road, London, EC1V 2NX, or use our Contact page.